When you get hearing aids for the first time, they’re not going to correct your hearing in the same way glasses correct your vision (in most cases).
As much as we’d all like for them to work that way, the truth is – they just don’t.
You can expect to make weekly visits to your hearing professional’s office for the first month or so after you get your hearing aids fit. These weekly visits are critical to the development of your hearing aid success.
Just remember this …. ALMOST EVERY SINGLE ONE OF YOUR ISSUES WITH YOUR NEW HEARING AIDS….can be very easily corrected.
If you have hearing aids from our clinic, please, please, please make every effort to go see me at my office as often as possible for the first 2 or 3 months.
Your job is TO BE THE BEST COMPLAINER YOU CAN BE! – really.
That’s how you’ll guarantee your success with hearing aids rather than end up a statistic of another person who paid good money just to have their hearing aids sit in the drawer.
Here’s the best way to do it:
Take down notes (pen to paper) when start wearing their hearing aids.
You should take note of any sounds that bother or irritate you, any physical discomfort you might have in your ear, and any other problems you are having (including not hearing things as well as you should).
Be as specific as possible.
Then, when you visit out office, bring along your notes. Together, we’ll go over each and every detail you have listed in your notes and we’ll solve each and every problem so that you can check it off your list.
I know a lot of people don’t like to complain or be a “nuisance” but, trust me, if you want to get the most out of your hearing aids and save yourself frustration along the way, this is the best thing you can do.
Besides, when you decide to go with a particular clinic or hearing professional to help you with your hearing, you are trusting us to get you the best results possible. It is then our responsibility to make sure you get 100% of the benefit you can possibly get out of the hearing aids we’ve recommended and you’ve chosen.
I always tell my clients: it doesn’t matter if you buy the most expensive hearing aids on the market. If they are not programmed correctly and tailored to your preferences – you are not going to get the results you desire.
You can spend up to $5000 or more for a pair of high performance hearing aids. But, if the time and care is not put into fine-tuning them for your maximum comfort and benefit, the quality you’ve paid for can be completely lost in a hasty fitting if you are pushed through the process like cattle.
Thanks for reading my long rant!
Are you one of those people who expects great service that follows you through AFTER you’ve spent money on something as significant as hearing aids?
Unfortunately, great customer service isn’t very common these days. We practice what we preach and we take your after-care and support very seriously.
Call us today at 604-528-8884. Book a consultation and put us to the test.
If you’d rather connect via private email, you can contact me using the form below.